Our team includes Doctors, nurses, and people skilled in information technology, radiology and administration. Our Doctors are specialised in caring for people who experience stroke and are based in Hospitals across NSW. 

We work with rural and regional referral Hospitals that have the equipment, imaging and staffing to connect with our service. 

Stroke is a medical emergency. If you are experiencing a stroke you need urgent diagnosis and treatment to prevent damage to your brain. If you, or a loved one, has had a stroke, call an ambulance. The ambulance will assess you and take you to a hospital that provides stroke care.

The Emergency Department will assess you further. If they think that you have had a stroke, they may call the NSW Telestroke Service and discuss your condition with a specialist doctor. The telestroke specialst doctor will ask the hospital to order some blood tests and imaging of your brain. The specialist doctor can see these images from their location and will work with the Emergency Department team to make a diagnosis and recommend treatment. The team looking after you will talk to you about the options, and can also talk to your family. 

For more information on the NSW Telestroke Service see our patient information pamphlet.

Our stroke specialists will talk with you, your support person, and the local hospital team about your diagnosis, treatment and management options. If you or your support person are not able to be consulted prior to treatment, the telestroke doctor will make a treatment decision on your behalf to avoid delays and potentially increase your chance of recovery.

An ischaemic stroke is when you have a clot blocking a blood vessel and reducing the blood (and oxygen) being carried to your brain. The aim of treatment is to remove the blockage as quickly as we can and re-establish the blood flow to your brain. Two of the treatments are:

• Thombolysis - We give you a medicine that dissolves the clot and improves the blood flow. See our fact sheet for more information.
• Endovascular clot retrieval (ECR or thrombectomy) - When a large blood vessel in the brain is blocked, a procedure to remove the clot may provide your best chance of recovery. This can occur after thrombolysis has been used. See our fact sheet for more information. 

NSW Telestroke is a virtual care service available 24/7.

It gives regional & remote hospitals access to tools and specialist neurology doctors who provide expert advice about treatment. The service is being rolled out statewide to 23 regional hospitals.

NSW Telestroke Service – Colin and Cheryl’s story: Sandy Creek

Providing life-saving care to regional NSW residents – Nina's story

Telestroke in regional and rural areas – Pam and Terry’s story

NSW Telestroke Service: Joy’s story

NSW Telestroke Service: Valerie's story

NSW Telestroke Service: Dawn's story

Delivering state-of-the-art stroke assessment and treatment across NSW – Professor Ken Butcher

A collaborative virtual approach with treatment tailored for each patient – Dr Timothy Ang

NSW Telestroke Service – insights from patients, carers and clinicians

NSW Telestroke Service – Rachel Peake: Tamworth

Transforming local stroke services – Kelly Andersen

Helping local doctors connect with specialist diagnosis and treatment – Rachel and Ben James

Our team includes Doctors, nurses, and people skilled in information technology, radiology and administration. Our Doctors are specialised in caring for people who experience stroke and are based in Hospitals across NSW. 

We work with rural and regional referral Hospitals that have the equipment, imaging and staffing to connect with our service. 

Stroke is a medical emergency. If you are experiencing a stroke you need urgent diagnosis and treatment to prevent damage to your brain. If you, or a loved one, has had a stroke, call an ambulance. The ambulance will assess you and take you to a hospital that provides stroke care.

The Emergency Department will assess you further. If they think that you have had a stroke, they may call the NSW Telestroke Service and discuss your condition with a specialist doctor. The telestroke specialst doctor will ask the hospital to order some blood tests and imaging of your brain. The specialist doctor can see these images from their location and will work with the Emergency Department team to make a diagnosis and recommend treatment. The team looking after you will talk to you about the options, and can also talk to your family. 

For more information on the NSW Telestroke Service see our patient information pamphlet.

Our stroke specialists will talk with you, your support person, and the local hospital team about your diagnosis, treatment and management options. If you or your support person are not able to be consulted prior to treatment, the telestroke doctor will make a treatment decision on your behalf to avoid delays and potentially increase your chance of recovery.

An ischaemic stroke is when you have a clot blocking a blood vessel and reducing the blood (and oxygen) being carried to your brain. The aim of treatment is to remove the blockage as quickly as we can and re-establish the blood flow to your brain. Two of the treatments are:

• Thombolysis - We give you a medicine that dissolves the clot and improves the blood flow. See our fact sheet for more information.
• Endovascular clot retrieval (ECR or thrombectomy) - When a large blood vessel in the brain is blocked, a procedure to remove the clot may provide your best chance of recovery. This can occur after thrombolysis has been used. See our fact sheet for more information. 

NSW Telestroke is a virtual care service available 24/7.

It gives regional & remote hospitals access to tools and specialist neurology doctors who provide expert advice about treatment. The service is being rolled out statewide to 23 regional hospitals.

NSW Telestroke Service – Colin and Cheryl’s story: Sandy Creek

Providing life-saving care to regional NSW residents – Nina's story

Telestroke in regional and rural areas – Pam and Terry’s story

NSW Telestroke Service: Joy’s story

NSW Telestroke Service: Valerie's story

NSW Telestroke Service: Dawn's story

Delivering state-of-the-art stroke assessment and treatment across NSW – Professor Ken Butcher

A collaborative virtual approach with treatment tailored for each patient – Dr Timothy Ang

NSW Telestroke Service – insights from patients, carers and clinicians

NSW Telestroke Service – Rachel Peake: Tamworth

Transforming local stroke services – Kelly Andersen

Helping local doctors connect with specialist diagnosis and treatment – Rachel and Ben James

Our services include:

• Specialist doctor (Ophthalmologist) clinic appointments for adults and children
• Cataract surgery - A cataract causes your vision to become cloudy. Cataract surgery removes the lens of your eye and, in most cases, replace it with an artificial lens so your vision is clear.
• Oculoplastics surgery - Surgical procedures around the eye socket, eyelid, tear ducts and your face. It includes reconstruction of the eye and surrounding structures, and is used to treat a range of problems, including droopy eyelids, tumours (e.g. melanomas), and blocked tear ducts.
• Optical Coherence Tomography (OCT) and retinal diagnostic testing - We use diagnostic equipment to take scans of your eye. This helps us examine the health of your eye.
• Visual Field Assessments - Measures how far your eye sees in any direction without moving and how sensitive your vision is in different parts of your eye.

You will need a completed referral form from your local general practitioner (GP) or your specialist to use our services. If you need to make an appointment, please ask your doctor to email or fax us your referral form with any blood and imaging results. Please fax referrals to: 02 9382 2690 or email: WNSWLHD-OESReferrals@health.nsw.gov.au

We will review your referral and send you a letter in the mail with your appointment details. 

Usual wait times may vary. An urgent referral will be seen within 4 weeks.  A non-urgent referral may be seen in up to 12 months.

If you need to change or cancel your appointment, telephone 0418 322 705 or 0419 111 687.

Please let us know if you need an interpreter. You can contact us telephoning the Translating and Interpreting Service (TIS) on 131 450. Tell the operator what language you speak and then ask the interpreter to set up a telephone conversation between you, an interpreter, and the healthcare professional you want to speak with.

Our services include:

• Specialist doctor (Ophthalmologist) clinic appointments for adults and children
• Cataract surgery - A cataract causes your vision to become cloudy. Cataract surgery removes the lens of your eye and, in most cases, replace it with an artificial lens so your vision is clear.
• Oculoplastics surgery - Surgical procedures around the eye socket, eyelid, tear ducts and your face. It includes reconstruction of the eye and surrounding structures, and is used to treat a range of problems, including droopy eyelids, tumours (e.g. melanomas), and blocked tear ducts.
• Optical Coherence Tomography (OCT) and retinal diagnostic testing - We use diagnostic equipment to take scans of your eye. This helps us examine the health of your eye.
• Visual Field Assessments - Measures how far your eye sees in any direction without moving and how sensitive your vision is in different parts of your eye.

You will need a completed referral form from your local general practitioner (GP) or your specialist to use our services. If you need to make an appointment, please ask your doctor to email or fax us your referral form with any blood and imaging results. Please fax referrals to: 02 9382 2690 or email: WNSWLHD-OESReferrals@health.nsw.gov.au

We will review your referral and send you a letter in the mail with your appointment details. 

Usual wait times may vary. An urgent referral will be seen within 4 weeks.  A non-urgent referral may be seen in up to 12 months.

If you need to change or cancel your appointment, telephone 0418 322 705 or 0419 111 687.

Please let us know if you need an interpreter. You can contact us telephoning the Translating and Interpreting Service (TIS) on 131 450. Tell the operator what language you speak and then ask the interpreter to set up a telephone conversation between you, an interpreter, and the healthcare professional you want to speak with.

We help to diagnose your headaches. We provide management and treatments if you are experiencing:

• Tension headaches
• Migraines
• Cluster headaches
• Other headaches.

Our neurology medical specialist is Associate Professor Alessandro Zagami. Professor Zagami will assess, treat and help you manage your headaches.

Our Registered Nurse will provide you education if you need injectable medication. They also coordinate clinical trials with new treatments and research into headache. 

We work with your local GP, other specialists, the Headache Foundation and researchers. 

You will need a referral letter from your local doctor (GP) or specialist addressed to:

A/Prof. A. Zagami

Private Headache Clinic

Prince of Wales Hospital

Level 2 High Street

RANDWICK NSW  2031

Email or fax this referral to us, along with a list of your current medications and any investigations such as MRI, CT scans etc.

Once we have reviewed your referral, we will send you a letter by post with your appointment details. If your referral is triaged as urgent, a member of our administrative team will contact you by phone. 

If you need to change or cancel your appointment, please phone the clinic on (02) 9382 2422.

Our service is a private clinic so all appointments will incur a scheduled fee.  

On the day of your first appointment please bring:

• Headache diary (if you use one)
• CT Brain and/or MRI Brain Scans
• Recent blood test results
• Your referral letter from your GP
• Your Medicare Card
• A list of your medicines or bring all your medicines in a bag, including any herbal or over the counter medicines
• You are welcome to bring a support person (a relative, friend or carer) with you.

If you need help with your condition, start by making an appointment with your local GP to discuss your health. If your GP needs some advice, they can telephone our specialist doctor at the clinic.

If you need a prescription, please ask your GP.

Your GP is your primary health care provider and it is important that you continue to visit them. Our specialist doctor will send a letter to your GP after every clinic appointment. 

Please let us know if you need an interpreter. You can contact us by telephoning the Translating and Interpreting Service (TIS) on 131 450. Tell the operator what language you speak and then ask the interpreter to set up a telephone conversation between you, an interpreter, and the healthcare professional you want to speak with. 

We are teaching hospital and you may be asked to be involved in research. You have a right to say no. If you do so, this will not impact in any way on the services we will provide.

Migraine and Headache Australia Migraine & Headache Australia

Migraine Australia https://www.migraine.org.au

We help to diagnose your headaches. We provide management and treatments if you are experiencing:

• Tension headaches
• Migraines
• Cluster headaches
• Other headaches.

Our neurology medical specialist is Associate Professor Alessandro Zagami. Professor Zagami will assess, treat and help you manage your headaches.

Our Registered Nurse will provide you education if you need injectable medication. They also coordinate clinical trials with new treatments and research into headache. 

We work with your local GP, other specialists, the Headache Foundation and researchers. 

You will need a referral letter from your local doctor (GP) or specialist addressed to:

A/Prof. A. Zagami

Private Headache Clinic

Prince of Wales Hospital

Level 2 High Street

RANDWICK NSW  2031

Email or fax this referral to us, along with a list of your current medications and any investigations such as MRI, CT scans etc.

Once we have reviewed your referral, we will send you a letter by post with your appointment details. If your referral is triaged as urgent, a member of our administrative team will contact you by phone. 

If you need to change or cancel your appointment, please phone the clinic on (02) 9382 2422.

Our service is a private clinic so all appointments will incur a scheduled fee.  

On the day of your first appointment please bring:

• Headache diary (if you use one)
• CT Brain and/or MRI Brain Scans
• Recent blood test results
• Your referral letter from your GP
• Your Medicare Card
• A list of your medicines or bring all your medicines in a bag, including any herbal or over the counter medicines
• You are welcome to bring a support person (a relative, friend or carer) with you.

If you need help with your condition, start by making an appointment with your local GP to discuss your health. If your GP needs some advice, they can telephone our specialist doctor at the clinic.

If you need a prescription, please ask your GP.

Your GP is your primary health care provider and it is important that you continue to visit them. Our specialist doctor will send a letter to your GP after every clinic appointment. 

Please let us know if you need an interpreter. You can contact us by telephoning the Translating and Interpreting Service (TIS) on 131 450. Tell the operator what language you speak and then ask the interpreter to set up a telephone conversation between you, an interpreter, and the healthcare professional you want to speak with. 

We are teaching hospital and you may be asked to be involved in research. You have a right to say no. If you do so, this will not impact in any way on the services we will provide.

Migraine and Headache Australia Migraine & Headache Australia

Migraine Australia https://www.migraine.org.au

The Prince of Wales Hospital Department of Neurointervention is the first dedicated department in NSW. We care for people from across NSW who are appropriate for neurointervention treatment for:

• brain aneurysms (bulging in a blood vessel in your brain)
• bleeding in your brain called subarachnoid haemorrhage
• abnormal blood vessels in your brain, head, neck and spine
• stroke requiring clot removal.
• chronic subdural haematoma
• idiopathic intracranial hypertension and venous sinus stenosis
• intracranial hypotension and CSF-venous fistula

Our team of specialists Doctors includes:

• Dr Andrew Cheung (Acting Head of Department) 
• Dr Jason Wenderoth
• Dr Nathan Manning
• Dr Justin Whitley 
• Dr Alex McQuinn  

You will need a referral letter from your local general practitioner (GP) or specialty doctor to use this service. Your doctor will need to submit this referral electronically via Healthlink. Your referral will include your medical history, relevant test results, X-ray results and what medicines you are currently taking.

Once we receive this referral and accept it we will send you a letter with your appointment details. We will also send this to your doctor. If we cannot make an appointment for you, we will send you a letter confirming that you are on the waiting list for the next available appointment. 

If you need to change your address or phone number or change or cancel your appointment, please phone the Department of Neurointervention on (02) 9382 2736.

When you come to our hospital for your appointment, you can check-in using our electronic check-in kiosks. These are located in our Adult Outpatient Department, Acute Services Building (Botany Street), High Street and Barker Street entrances.

Please let us know if you need an interpreter before your appointment date. You can contact us telephoning the Translating and Interpreting Service (TIS) on 131 450. Tell the operator what language you speak and then ask the interpreter to set up a telephone conversation between you, an interpreter, and call the Department of Neurointervention on (02) 9382 2736.

We are teaching hospital and you may be asked to have students present at your appointment or to be involved in research. You have a right to say no. If you do so, this will may cause a slight delay but will not impact on the services we will provide. You may be seen by a senior registrar or Fellow.

The Prince of Wales Hospital Department of Neurointervention is the first dedicated department in NSW. We care for people from across NSW who are appropriate for neurointervention treatment for:

• brain aneurysms (bulging in a blood vessel in your brain)
• bleeding in your brain called subarachnoid haemorrhage
• abnormal blood vessels in your brain, head, neck and spine
• stroke requiring clot removal.
• chronic subdural haematoma
• idiopathic intracranial hypertension and venous sinus stenosis
• intracranial hypotension and CSF-venous fistula

Our team of specialists Doctors includes:

• Dr Andrew Cheung (Acting Head of Department) 
• Dr Jason Wenderoth
• Dr Nathan Manning
• Dr Justin Whitley 
• Dr Alex McQuinn  

You will need a referral letter from your local general practitioner (GP) or specialty doctor to use this service. Your doctor will need to submit this referral electronically via Healthlink. Your referral will include your medical history, relevant test results, X-ray results and what medicines you are currently taking.

Once we receive this referral and accept it we will send you a letter with your appointment details. We will also send this to your doctor. If we cannot make an appointment for you, we will send you a letter confirming that you are on the waiting list for the next available appointment. 

If you need to change your address or phone number or change or cancel your appointment, please phone the Department of Neurointervention on (02) 9382 2736.

When you come to our hospital for your appointment, you can check-in using our electronic check-in kiosks. These are located in our Adult Outpatient Department, Acute Services Building (Botany Street), High Street and Barker Street entrances.

Please let us know if you need an interpreter before your appointment date. You can contact us telephoning the Translating and Interpreting Service (TIS) on 131 450. Tell the operator what language you speak and then ask the interpreter to set up a telephone conversation between you, an interpreter, and call the Department of Neurointervention on (02) 9382 2736.

We are teaching hospital and you may be asked to have students present at your appointment or to be involved in research. You have a right to say no. If you do so, this will may cause a slight delay but will not impact on the services we will provide. You may be seen by a senior registrar or Fellow.

Our health care team includes specialist Doctors (nephrologists and palliative care physicians), nurses, allied health (social work, dieticians, pharmacists) and administration staff.

We provide appointments in our Hospital and can also visit you in your home, if needed. Our team work together to maintain your quality of life, manage your health and your wellbeing. 

All patients with end stage kidney disease are eligible for this service. You will need a referral letter from your kidney specialist. Please fax the referral letter to: 02 9382 4413 or email: POWRenalClinic@health.nsw.gov.au. 

Once our Doctors review your referral letter we will contact you via phone or letter with your first appointment time and date.

To cancel or change an appointment, please call: 02 9382 4442 or email: POWRenalClinic@health.nsw.gov.au.  

We are a teaching hospital and you may be asked to be involved in research or for a student to be present at your appointment. You have a right to say no. If you do so, this will not impact in any way on the services we will provide.

Please let us know if you need an interpreter. You can contact us telephoning the Translating and Interpreting Service (TIS) on 131 450. Tell the operator what language you speak and then ask the interpreter to set up a telephone conversation between you, an interpreter, and the healthcare professional you want to speak with.

For more information on care when you have chronic kidney disease, visit Kidney Health Australia.

Our health care team includes specialist Doctors (nephrologists and palliative care physicians), nurses, allied health (social work, dieticians, pharmacists) and administration staff.

We provide appointments in our Hospital and can also visit you in your home, if needed. Our team work together to maintain your quality of life, manage your health and your wellbeing. 

All patients with end stage kidney disease are eligible for this service. You will need a referral letter from your kidney specialist. Please fax the referral letter to: 02 9382 4413 or email: POWRenalClinic@health.nsw.gov.au. 

Once our Doctors review your referral letter we will contact you via phone or letter with your first appointment time and date.

To cancel or change an appointment, please call: 02 9382 4442 or email: POWRenalClinic@health.nsw.gov.au.  

We are a teaching hospital and you may be asked to be involved in research or for a student to be present at your appointment. You have a right to say no. If you do so, this will not impact in any way on the services we will provide.

Please let us know if you need an interpreter. You can contact us telephoning the Translating and Interpreting Service (TIS) on 131 450. Tell the operator what language you speak and then ask the interpreter to set up a telephone conversation between you, an interpreter, and the healthcare professional you want to speak with.

For more information on care when you have chronic kidney disease, visit Kidney Health Australia.