MotherSafe is a free telephone service for the women of NSW, based at the Royal Hospital for Women, Randwick. 

MotherSafe service

The MotherSafe service provides a comprehensive counselling service for women and their healthcare providers concerned about exposures during pregnancy and breastfeeding. Such exposures may include:

• Prescription drugs
• Over-the-counter medications
• Street drugs
• Infections
• Radiation
• Occupational exposures

Some women may be offered face-to-face counselling appointments with a MotherSafe doctor at the MotherSafe clinic which is held each week at the Royal Hospital for Women, Randwick. An interpreter can be arranged for women who do not speak English.

For common exposures please refer to our factsheets which may provide some general information and guidance. For individualised advice or clarification of information in our factsheets please call our telephone service on 9382 6539 or 1800 647848.

Nausea and Vomiting of Pregnancy/Hyperemesis Gravidarum

Women who call the MotherSafe about Nausea and Vomiting of Pregnancy will be assessed for the severity of their symptoms and be given evidence-based information regarding available treatments.

An online Telehealth appointment with a MotherSafe doctor may be offered to women who have severe symptoms and are not able to access a doctor in their local community. An interpreter can be arranged for women who do not speak English.

Non-English Speakers

Non-English speakers can access an interpreter through TIS National by phoning 131 450. You should tell the operator the language you speak, as well as the name and phone number of the organisation you wish to contact.

There is no charge for interpreter costs when contacting a government-funded service or agency (such as MotherSafe or the Royal Hospital for Women).