All patients attending the Menopause Hub requires a valid GP referral before we can book you an appointment.

Please note that we only accept electronic referrals (eReferrals). This is an electronic referral that is submitted on your behalf by your GP. This replaces paper, faxed and e-mailed referrals. We do not accept faxed, e-mailed or paper referrals.

Once we have received your referral from your GP through our eReferrals system, the nursing team and/or medical team will triage your referral to ensure you will be seen in the appropriate clinic. A letter with your appointment date and time will be sent to your postal address. This booking process may take 7-10 working days to complete.

You will receive a SMS notification (if your GP consents for you to receive these updates in your referral) once the referral has been received, accepted by our clinic and triaged by the nurses.

Please allow 2-3 weeks for your appointment letter to arrive from when we have received your referral. If it has been over 3 weeks and you have not received your appointment letter, please call (02) 9382 6248.

The Menopause Hub is an extremely busy service. Please be aware wait times for an appointment can range between 3 – 6 months depending on your specific needs. We appreciate your patience whilst waiting for an appointment.

The Menopause Hub only accepts eReferrals. Please see: https://www.seslhd.health.nsw.gov.au/services-clinics/directory/electro…

HealthLink eReferrals are integrated with multiple software programs, including Medical Director, Best Practice, Genie, Medtech Evolution, Shexie Platinum and Zedmed.

These Smartforms integrate with GP practice systems to streamline the completion and submission of electronic referrals. There is no charge for use of eReferrals.

SmartForms can be launched directly from practice management software.

Referrers who do not have access to these systems can access SmartForms via the HealthLink Portal. A HealthLink account is required.

User Guide for accessing and completing eReferrals: · Best Practice: https://vimeo.com/clanwilliamhealth/healthlink-smartforms-bestpractice · Medical Director: https://vimeo.com/clanwilliamhealth/healthlink-smartforms-medicaldirect… · Genie: https://vimeo.com/clanwilliamhealth/healthlink-smartforms-genie · MyHealthLink Portal: https://vimeo.com/clanwilliamhealth/healthlink-smartforms-myhealthlink & https://www.healthlink.com.au/user-guide/myhealthlink-portal/ · HealthPathways: https://sesydney.communityhealthpathways.org/

Referrals may be rejected from the clinic is there is insufficient information provided.

This is a public hospital clinic and if you have a valid Medicare card your visit will be free of charge.

If you do not have a valid Medicare card, you will have to pay a fee. (Please contact reception for a schedule of charges).

If you are from a country which has a Reciprocal Healthcare Agreement, you will not need to pay for your appointment. If this applies, we may ask to see a copy of your visa and passport.

Our multidisciplinary team includes:

Professor John Eden- Gynaecologist and Reproductive Endocrinologist

· Dr Amanda Beech- Endocrinologist and Obstetrician

· Dr Caitlin Corkhill- Menopause Fellow (Endocrinology)

· Dr Nadya Chami- Gynaecologist, Menopause Specialist

· Dr Anne-Marie Rees- Psychiatrist

· Gill Neil- Clinical Nurse Consultant

· Olivia Godfrey- Administration Officer

• The Menopause Taskforce - Agency for Clinical Innovation

It is estimated that up to one in four women experience severe symptoms during their menopause transition.

The NSW Government has committed funding over four years (2022-23 to 2025-26) to establish services for people experiencing severe symptoms of menopause. The Agency for Clinical Innovation is leading a project to develop menopause services across NSW.

• The Australian Menopause Society

Whether information is needed about peri-menopause, MHT/HRT and alternatives, osteoporosis or how to locate a doctor interested in women's health, the AMS seeks to bring accurate, evidence-based information to health care workers and the wider community.

• Jean Hailes

The Jean Hailes for Women's Health is an Australian nonprofit organization dedicated to promoting and providing women's health education and resources. It focuses on improving women's physical and emotional well-being through research, clinical care, and public health initiatives.

The Gynaecology Team

Our multidisciplinary team includes:

· Dr Erin Nesbitt-Hawes

· Dr Lalla McCormack

· Dr Juman Farjo

· Dr Jason Chow

· Dr Karen Chan

· Dr Amy Sesel

· Dr Yasmin Tan

· Dr Stefaan Pacquee

· Dr Basia Lowes

· Dr Madeleine Sheppard

· Prof Jason Abbott

· Dr Ha Ryun Won

· Dr Surya Krishnan

· Prof Rebecca Deans

· Dr David Rosen

· Dr Sarah Livingstone

· Dr Louise Fay

· Dr Kevin Koh

· Nursing team: Therese, Iris, Eimear, Jenna, Gemma & Hweeling

· Administration team: Jo, Lachlan, Sabreena, Remi & Tom

The Menopause Hub Team

All patients attending the Gynaecology Outpatients Department requires a valid GP referral before we can book you an appointment.

Please note that we only accept electronic referrals (eReferrals). This is an electronic referral that is submitted on your behalf by your GP. This replaces paper, faxed and e-mailed referrals. We do not accept faxed, e-mailed or paper referrals.

Once we have received your referral from your GP through our eReferrals system, the nursing team and/or medical team will triage your referral to ensure you will be seen in the appropriate clinic. A letter with your appointment date and time will be sent to your postal address. This booking process may take 7-10 working days to complete.

You will receive a SMS notification(if your GP consents for you to receive these updates in your referral) once the referral has been received, accepted by our clinic and triaged by the nurses.

Please allow 2-3 weeks for your appointment letter to arrive from when we have received your referral. If it has been over 3 weeks and you have not received your appointment letter, please call (02) 9382 6248.

Please note: Referrals to the Chronic Pain Service clinic requires a completion of a questionnaire returned to: NSWH-cppservice@health.nsw.gov.au in addition to a GP or specialist referral before an appointment can be made.

See Menopause hub page for menopause referrals Click HERE

Gynaecology Outpatients Department only accepts eReferrals. Please see: https://www.seslhd.health.nsw.gov.au/services-clinics/directory/electro…

HealthLink eReferrals are integrated with multiple software programs, including Medical Director, Best Practice, Genie, Medtech Evolution, Shexie Platinum and Zedmed.

These Smartforms integrate with GP practice systems to streamline the completion and submission of electronic referrals. There is no charge for use of eReferrals.

SmartForms can be launched directly from practice management software.

Referrers who do not have access to these systems can access SmartForms via the HealthLink Portal. A HealthLink account is required.

User Guide for accessing and completing eReferrals:

• Best Practice: https://vimeo.com/clanwilliamhealth/healthlink-smartforms-bestpractice
• Medical Director: https://vimeo.com/clanwilliamhealth/healthlink-smartforms-medicaldirect…
• Genie: https://vimeo.com/clanwilliamhealth/healthlink-smartforms-genie
• MyHealthLink Portal: https://vimeo.com/clanwilliamhealth/healthlink-smartforms-myhealthlink & https://www.healthlink.com.au/user-guide/myhealthlink-portal/
• HealthPathways: https://sesydney.communityhealthpathways.org/

Referrals may be rejected from the clinic is there is insufficient information provided.

Please note: Gynaecology Outpatients Department at RHW does not accept referrals for simple routine pap smears

See Menopause hub page for menopause referrals - click HERE

The current wait for an appointment can vary from 3-9 months depending on the specialty clinic that you are required to attend.

As this is a public clinic you will not be able to choose which consultant you are able to see. Clinic appointments are covered by residents, registrars, fellows and consultants. The consultant will oversee your appointment but you may not be directly seen by them.

We sometimes have requests by patients to be seen by a female doctor. We will endeavour to facilitate this but are unable to guarantee that a female doctor will be available. This may mean additional wait times for your appointment or require your appointment to be rescheduled.

This is a public hospital clinic, if you have a valid GP or specialist referral and Medicare card you will not be billed.

If you do not have a valid Medicare card, you will have to pay a fee. (Please contact hospital cashier reception for a schedule of charges).

If you are from a country which has a Reciprocal Healthcare Agreement, you will not need to pay for your appointment. If this applies, we may ask to see a copy of your visa and passport.

If you are having a procedure for insertion of an Intra Uterine Device (IUD),  the IUD is not included in your visit. You will need to get a prescription from your GP and then purchase your IUD device from your local pharmacist before your appointment. Please ensure you bring the IUD to your procedure.

Clinic appointments can vary between 15 mins- 2 hours dependent on the specialty clinic you are attending.

As this is a public clinic, there may be unavoidable delays and additional waiting times.

• Medicare card
• GP or specialist referral letter
• Any scans or blood tests results
• Your IUD (if you’re booked for an IUD insertion)

All patients booked into a urodynamics procedure are required to have a urine test 2 weeks prior to their scheduled appointment.

Please see your GP for this urine test and ask them to forward the results to fax: (02) 9382 6246.

If there are any issues in getting urine test, please contact (02) 9382 6248 and ask to speak to one of the nurses to organise a urine test at the clinic.

For Information about this procedure please click on the link below:

Urodynamics Procedure Information Sheet

For Information about this procedure please click on the link below:

Hysteroscopy Procedure Information Sheet

For Information about this procedure please click on the link below:

Mirena and IUD Procedure Information Sheet

Visiting hours are between 10am-8pm.

Macquarie is a 24 bedded ward consisting of both single and double rooms.

We aim to provide one if you are a private patients covered for a single room, but unfortunately this cannot be guaranteed.

• Generally not. There are extenuating circumstances where this may be considered through consultation with the Nurse Unit Manager.
• If the patient is under 16 a parent or guardian is required to be present throughout the admission.

This is dependent on what you are being admitted for. Speak with your Doctor and they will be able to give you an approximate timeline.

The hospital can cater for all dietary requirements. You are however welcome to bring in food, or purchase food from the canteen downstairs if you prefer. There is a fridge in the patient lounge where it can be labelled and stored throughout your stay.

Interpreters of all languages are available 24hrs over the phone. When required we can also organise face to face interpreters, however these bookings need to be made in advance.

Anyone who holds a Medicare care or private health insurance.

In addition to hospital services we also provide tertiary referral services.

Waiting times are variable and will differ depending on the reason and urgency of your admission. Please speak to your medical doctor for approximate timelines.

• Medicare card and/or private health insurance details
• Any relevant test results
• Nightwear
• Shoes/slippers
• Toiletries
• Small amounts of money
• Pen
• If needed, reading glasses / hearing aids / dentures and the appropriate storage containers
• If needed, can bring a hair dryer, however this will require electrical testing before use. Please only use hair dryers/hair straighteners in the bathrooms.
• Reading material – books, magazines
• Comfortable clothes for the day you are discharged
• All current medications and/or vitamins in original packaging

• Valuables and jewellery
• Large amounts of money
• Bath towel
• Electronics at your own risk