Monday - Friday. Patients are seen at varying times between 08:00am - 4:30pm

Eligibility 

• People with Type 1 Diabetes aged 16 years and over
  • People with newly diagnosed Type 1 Diabetes need an urgent referral to an Endocrinologist. Please contact the Diabetes Education clinic for advice if required. In case of a diagnosis after hours, on the weekend or a public holiday, please refer the patient to the Emergency Department.
• People with Type 2 Diabetes aged 16 years and over and on insulin, other diabetes injectable medications, sulphonylureas, or corticosteroids medications.
• People with Gestational Diabetes
• People with other types of Diabetes on insulin, other diabetes injectables or sulphonylureas.

The process for referring a patient is: 

1. GP/referrer to send electronic referral to Diabetes Clinic. We are no longer accepting faxed referrals for this clinic.
2. The referral will be checked to ensure it is valid. If not valid then extra information will be sourced from the referrer
3. If valid, the referral will be triaged by clinic doctor
4. Appointment made as per doctor’s recommendation
5. Patient notified by confirmation letter as well as a text/call 1 week prior to appointment

For instruction on how to send an electronic referral, please click to see our resources here

A valid referral requires:

1. Written by a medical practitioner in a private practice or an SMO
2. Written to a named doctor within the clinic
3. Signed and dated by referring practitioner and include their Provider Number and place of practice
4. Include length of referral, unless it is a 12 month referral
5. Patient to have signed financial consent form.
6. Must include; Medical History including type of diabetes, medication list, copy of pathology, including HbA1c (not required for GDM patients) and any other relevant information.

There is a waiting list, and all referrals are prioritised and allocated according to criteria and clinical urgency.

There is no cost.

Please let us know if you need an interpreter.

You can contact us by telephoning the Translating and Interpreting Service (TIS) on 131 450. Tell the operator what language you speak, and then ask the interpreter to set up a telephone conversation between you, an interpreter, and us on 9540 7067.

The Palliative Care team consists of Palliative Care Staff Specialists (listed below) and Specialised Nurses. Our Supportive Care Multi-Disciplinary Team (MDT) Clinic includes Social Work, Occupational Therapy, Physiotherapy, Dietician and Speech Pathology.

Dr Camilla Chan (Monday – Thursday): TSH inpatient consults, Palliative Care Clinic and Supportive Care MDT Clinic

Dr Johnathan Man (Tuesday and Thursday): TSH inpatient consults, Respiratory Supportive Care

Dr Jessica Jones (Monday, Wednesday and Friday): TSH inpatient consults, Palliative Care Clinic, Cardiac Supportive Care

• Must be over 18 years of age
• Must have a diagnosis of a life-limiting illness
• Must live within the Sutherland area
• Must have at least one of the following general triggers:
  • Complex and increasing symptom burden
  • Persistent symptoms, despite optimal treatment of underlying condition(s)
  • Deterioration in functional performance status and increased support needs
  • Patient requires advance care planning
  • Progressive weight loss of more than 10% dry body mass, in last 6 months
  • Two or more unplanned acute admissions in the last 12 months
  • Patient or family requesting supportive and/or palliative care input

Please note: Patients who are rapidly deteriorating and felt to be in the last 3 months of life would be more appropriately referred to the Calvary Community Palliative Care Team
 

The process for referring a patient is:

1.  GP/referrer to send through referral with medication list, relevant imaging, pathology and valid provider number via email or fax:

• SESLHD-TSH-Outpatients@health.nsw.gov.au
• Fax: 9540 8067.  

2.  Please indicate on the referral which clinic you are referring to:

• Palliative Care
• Supportive Care MDT
• Respiratory Supportive Care
• Cardiac Supportive Care

3.  The referral will be checked to ensure it is valid, if not extra information will be sourced from the referrer

4.  If valid the referral will be triaged by a Palliative Care Specialist or Care Co-ordinator Nurse

5.  Appointment made as per triage recommendation

6 . Patient notified by phone call as well as a text reminder 2 days prior to the appointment

If you wish to discuss which clinic would be the most appropriate for your patient or if your patient requires urgent review, please contact our nurse care co-ordinator on 0417 946 791.

Access Referral Form Here 

Yes. All referrals are prioritised and allocated according to clinical urgency. Please contact our Nurse Care Co-ordinator if your patient requires urgent review on 0417 946 791.

If you feel you or your loved one would benefit from our service, please discuss with your GP or specialist and request that they send us a referral letter together with all relevant test results.

Once we have received a completed referral, you will be contacted regarding your appointment and receive a text reminder 2 days prior to your appointment.

If you need to change or cancel your appointment, please call us on 9540 8453

On the day of your appointment, please bring:

• Current Medicare card or Veteran Affairs card
• Any Health Care Card, Pensioner Concession Card or Commonwealth Seniors Health Care Card.
• Insurer details (eg workers compensation, public liability or third party).
• Your Private Health Fund Membership card if you are currently insured with a private health fund.
•  A list of your current medications
   

Please let us know if you need an interpreter. It is our policy to use a professional interpreter rather than relying on relatives or friends to translate.

If you hold a valid Medicare card the visit is Bulk Billed with no gap payment.

If you do not hold a Medicare card, please contact the clinic for further information on fees and payment.

We are located in the Warriwul building on the grounds of Sutherland Hospital, opposite the multi-storey car park. See hospital site map below. Opposite Possum Cottage in the area marked.