Our team includes:

• Medical staff
• Nursing staff
• Physiotherapists
• Occupational therapists
• Dietician
• Speech Therapists
• Social workers
• Psychologist
• Orthotists

You are the central member of your health care team. We will work together with you to set your individual goals and enable personalised rehabilitation that maximises your potential and transition back to the community.

You will need a referral letter from your local general practitioner (GP) or specialty doctor to use this service. Your doctor will need to submit this referral electronically via Healthlink. Your referral will include your medical history, relevant test results, X-ray results and what medicines you are currently taking.

Once we receive this referral and accept it we will send you a letter with your appointment details. We will also send this to your doctor. If we cannot make an appointment for you, we will send you a letter confirming that you are on the waiting list for the next available appointment. If you change your address and/or phone number, please call 02 9382 5847, 02 9382 5931 or 02 9382 5163.

If you need to change or cancel your appointment or no longer require an appointment/be on the waitlist, please call 002 9382 5847, 02 9382 5931 or 02 9382 5163.

You will need to bring:

• Medicare card
• Health care card and/or concession card (if you have one)
• Previous xrays, scans, ultrasounds or any other test results
• Your regular medicines and a list of all that you are currently taking (or the boxes), including those you take without a prescription such as herbal supplements or vitamins
• Glasses, hearing aid, walking frame.
• Your referral from your GP (local doctor) is essential.

When you come to our hospital for your appointment, you can check-in using our electronic check-in kiosks. These are located in our Adult Outpatient Department, Acute Services Building (Botany Street), High Street and Barker Street entrances.

Please let us know if you need an interpreter before your appointment date. You can contact us telephoning the Translating and Interpreting Service (TIS) on 131 450. Tell the operator what language you speak and then ask the interpreter to set up a telephone conversation between you, an interpreter, and call 02 9382 5847, 02 9382 5931 or 02 9382 5163.

Our team includes:

• Medical staff
• Nursing staff
• Physiotherapists
• Occupational therapists
• Dietician
• Speech Therapists
• Social workers
• Psychologist
• Orthotists

You are the central member of your health care team. We will work together with you to set your individual goals and enable personalised rehabilitation that maximises your potential and transition back to the community.

You will need a referral letter from your local general practitioner (GP) or specialty doctor to use this service. Your doctor will need to submit this referral electronically via Healthlink. Your referral will include your medical history, relevant test results, X-ray results and what medicines you are currently taking.

Once we receive this referral and accept it we will send you a letter with your appointment details. We will also send this to your doctor. If we cannot make an appointment for you, we will send you a letter confirming that you are on the waiting list for the next available appointment. If you change your address and/or phone number, please call 02 9382 5847, 02 9382 5931 or 02 9382 5163.

If you need to change or cancel your appointment or no longer require an appointment/be on the waitlist, please call 002 9382 5847, 02 9382 5931 or 02 9382 5163.

You will need to bring:

• Medicare card
• Health care card and/or concession card (if you have one)
• Previous xrays, scans, ultrasounds or any other test results
• Your regular medicines and a list of all that you are currently taking (or the boxes), including those you take without a prescription such as herbal supplements or vitamins
• Glasses, hearing aid, walking frame.
• Your referral from your GP (local doctor) is essential.

When you come to our hospital for your appointment, you can check-in using our electronic check-in kiosks. These are located in our Adult Outpatient Department, Acute Services Building (Botany Street), High Street and Barker Street entrances.

Please let us know if you need an interpreter before your appointment date. You can contact us telephoning the Translating and Interpreting Service (TIS) on 131 450. Tell the operator what language you speak and then ask the interpreter to set up a telephone conversation between you, an interpreter, and call 02 9382 5847, 02 9382 5931 or 02 9382 5163.

We care for people who want to recover function or independence after a:

• Stroke
• Neurological condition such as cerebral aneurysm, multiple sclerosis, parkinson’s disease, neuropathy or polio
• Arm or leg amputation
• Bone, muscle or joint problem
• Spinal injury
• Period in hospital where they have lost some function or ability.

Our team includes:

• Medical staff
• Nursing staff
• Physiotherapists
• Occupational therapists
• Dietician
• Speech Therapists
• Social workers
• Psychologist
• Orthotists

You are the central member of your rehabilitation team. We will work together with you to set your individual goals and enable personalised rehabilitation that maximises your potential and transition back to the community.

We believe research helps us improve what we do and we test and introduce new, proven techniques. You will sometimes be asked whether you wish to participate in research projects. We will always respect your right to decline if you don’t wish to participate.

We are a teaching hospital and have many team members who are trainees. Interns  are newly qualified doctors. The registrar looking after you is in training to become a specialist in rehabilitation medicine. The nursing staff will often include students from our affiliated Universities working under supervision, as do our physiotherapy, occupational therapy, social work, speech pathology and dietician staff. Be assured that they are all well-supervised by fully accredited senior staff members.

Even our experienced permanent staff members are committed to continual education to keep up to date and to learn new ways of working and supporting your recovery.

Please let us know if you need an interpreter. You can contact us telephoning the Translating and Interpreting Service (TIS) on 131 450. Tell the operator what language you speak and then ask the interpreter to set up a telephone conversation between you, an interpreter, and the healthcare professional you want to speak with.

We care for people who want to recover function or independence after a:

• Stroke
• Neurological condition such as cerebral aneurysm, multiple sclerosis, parkinson’s disease, neuropathy or polio
• Arm or leg amputation
• Bone, muscle or joint problem
• Spinal injury
• Period in hospital where they have lost some function or ability.

Our team includes:

• Medical staff
• Nursing staff
• Physiotherapists
• Occupational therapists
• Dietician
• Speech Therapists
• Social workers
• Psychologist
• Orthotists

You are the central member of your rehabilitation team. We will work together with you to set your individual goals and enable personalised rehabilitation that maximises your potential and transition back to the community.

We believe research helps us improve what we do and we test and introduce new, proven techniques. You will sometimes be asked whether you wish to participate in research projects. We will always respect your right to decline if you don’t wish to participate.

We are a teaching hospital and have many team members who are trainees. Interns  are newly qualified doctors. The registrar looking after you is in training to become a specialist in rehabilitation medicine. The nursing staff will often include students from our affiliated Universities working under supervision, as do our physiotherapy, occupational therapy, social work, speech pathology and dietician staff. Be assured that they are all well-supervised by fully accredited senior staff members.

Even our experienced permanent staff members are committed to continual education to keep up to date and to learn new ways of working and supporting your recovery.

Please let us know if you need an interpreter. You can contact us telephoning the Translating and Interpreting Service (TIS) on 131 450. Tell the operator what language you speak and then ask the interpreter to set up a telephone conversation between you, an interpreter, and the healthcare professional you want to speak with.

Our team includes doctors, nurses and allied health staff who work together with you, your family and carer to meet your physical, mental and emotional needs while you are in hospital and to begin planning for when you leave hospital.

ReVive Program Volunteers

Our volunteers receive 12 hours of training to provide support, companionship and practical assistance to patients, particularly those who are feeling confused, are at risk of falling or are losing some abilities as a result of being in hospital. The volunteers spend time with patients, listening to their stories, talking about things of interest, giving hand massages, encouraging them to eat and drink or helping them walk safely around the ward. If you think your relative might benefit from a visit from a ReViVe volunteer please contact the Aged Care Volunteer Coordinator on 9382 2014. 

The aged care wards offer nursing care to patients 24 hours a day, seven days a week. A doctor is always on call. Other members of the team are available from 8am to 5pm, Monday to Friday. Our nurses will try to connect you with other members of staff at your request but, depending on the time and day and the seriousness of the situation, you may have to wait, particularly when it is after hours or on the weekend. We know this can be frustrating, especially if you are worried about your relative, and will do what we can to answer questions in the meantime.

We value your opinions and know that clear communication is essential for your care. If you do not understand anything please ask us:

• Why are you doing that?
• What does that word mean?
• What does that procedure involve?
• What alternatives are there?
• What side-effects might there be?
• How will this help?

When it comes to sharing information with family and friends, it is helpful if one person takes responsibility for asking staff for updates and passing this information on to the others.

What happens if my relative is transferred to another ward in the hospital?

Sometimes, due to bed availability or specific care needs of a patient, patients may be admitted to other wards around the hospital. These patients will still be cared for by the aged care team and will be seen on a regular basis.

We are a teaching hospital and you may be asked to be involved in research or for a student to be present at your appointment. You have a right to say no. If you do so, this will not impact in any way on the services we will provide.

Please let us know if you need an interpreter. You can contact us telephoning the Translating and Interpreting Service (TIS) on 131 450. Tell the operator what language you speak and then ask the interpreter to set up a telephone conversation between you, an interpreter, and the healthcare professional you want to speak with.

Handbook for family and friends of patients admitted to Aged Care Wards

www.myagedcare.gov.au is an Australian Government website and national phone line (1800 200 422) with up-to-date information about Australia’s aged care system and services. It assists people to navigate the aged care system and provides referrals for assessment and service provision

The Aged Care Information Line provides information on home and community care and financial benefits. Telephone 1800 500 853 TTY 1800 555 677

Our team includes doctors, nurses and allied health staff who work together with you, your family and carer to meet your physical, mental and emotional needs while you are in hospital and to begin planning for when you leave hospital.

ReVive Program Volunteers

Our volunteers receive 12 hours of training to provide support, companionship and practical assistance to patients, particularly those who are feeling confused, are at risk of falling or are losing some abilities as a result of being in hospital. The volunteers spend time with patients, listening to their stories, talking about things of interest, giving hand massages, encouraging them to eat and drink or helping them walk safely around the ward. If you think your relative might benefit from a visit from a ReViVe volunteer please contact the Aged Care Volunteer Coordinator on 9382 2014. 

The aged care wards offer nursing care to patients 24 hours a day, seven days a week. A doctor is always on call. Other members of the team are available from 8am to 5pm, Monday to Friday. Our nurses will try to connect you with other members of staff at your request but, depending on the time and day and the seriousness of the situation, you may have to wait, particularly when it is after hours or on the weekend. We know this can be frustrating, especially if you are worried about your relative, and will do what we can to answer questions in the meantime.

We value your opinions and know that clear communication is essential for your care. If you do not understand anything please ask us:

• Why are you doing that?
• What does that word mean?
• What does that procedure involve?
• What alternatives are there?
• What side-effects might there be?
• How will this help?

When it comes to sharing information with family and friends, it is helpful if one person takes responsibility for asking staff for updates and passing this information on to the others.

What happens if my relative is transferred to another ward in the hospital?

Sometimes, due to bed availability or specific care needs of a patient, patients may be admitted to other wards around the hospital. These patients will still be cared for by the aged care team and will be seen on a regular basis.

We are a teaching hospital and you may be asked to be involved in research or for a student to be present at your appointment. You have a right to say no. If you do so, this will not impact in any way on the services we will provide.

Please let us know if you need an interpreter. You can contact us telephoning the Translating and Interpreting Service (TIS) on 131 450. Tell the operator what language you speak and then ask the interpreter to set up a telephone conversation between you, an interpreter, and the healthcare professional you want to speak with.

Handbook for family and friends of patients admitted to Aged Care Wards

www.myagedcare.gov.au is an Australian Government website and national phone line (1800 200 422) with up-to-date information about Australia’s aged care system and services. It assists people to navigate the aged care system and provides referrals for assessment and service provision

The Aged Care Information Line provides information on home and community care and financial benefits. Telephone 1800 500 853 TTY 1800 555 677

Our team includes doctors, nurses and allied health staff who work together with you, your family and carer to meet your physical, mental and emotional needs while you are in hospital and to begin planning for when you leave hospital.

ReVive Program Volunteers

Our volunteers receive 12 hours of training to provide support, companionship and practical assistance to patients, particularly those who are feeling confused, are at risk of falling or are losing some abilities as a result of being in hospital. The volunteers spend time with patients, listening to their stories, talking about things of interest, giving hand massages, encouraging them to eat and drink or helping them walk safely around the ward. If you think your relative might benefit from a visit from a ReViVe volunteer please contact the Aged Care Volunteer Coordinator on 9382 2014. 

The aged care wards offer nursing care to patients 24 hours a day, seven days a week. A doctor is always on call. Other members of the team are available from 8am to 5pm, Monday to Friday. Our nurses will try to connect you with other members of staff at your request but, depending on the time and day and the seriousness of the situation, you may have to wait, particularly when it is after hours or on the weekend. We know this can be frustrating, especially if you are worried about your relative, and will do what we can to answer questions in the meantime.

We value your opinions and know that clear communication is essential for your care. If you do not understand anything please ask us:

• Why are you doing that?
• What does that word mean?
• What does that procedure involve?
• What alternatives are there?
• What side-effects might there be?
• How will this help?

When it comes to sharing information with family and friends, it is helpful if one person takes responsibility for asking staff for updates and passing this information on to the others.

What happens if my relative is transferred to another ward in the hospital?

Sometimes, due to bed availability or specific care needs of a patient, patients may be admitted to other wards around the hospital. These patients will still be cared for by the aged care team and will be seen on a regular basis.

We are a teaching hospital and you may be asked to be involved in research or for a student to be present at your appointment. You have a right to say no. If you do so, this will not impact in any way on the services we will provide.

Please let us know if you need an interpreter. You can contact us telephoning the Translating and Interpreting Service (TIS) on 131 450. Tell the operator what language you speak and then ask the interpreter to set up a telephone conversation between you, an interpreter, and the healthcare professional you want to speak with.

Handbook for family and friends of patients admitted to Aged Care Wards

www.myagedcare.gov.au is an Australian Government website and national phone line (1800 200 422) with up-to-date information about Australia’s aged care system and services. It assists people to navigate the aged care system and provides referrals for assessment and service provision

The Aged Care Information Line provides information on home and community care and financial benefits. Telephone 1800 500 853 TTY 1800 555 677