The cardiac rehabilitation team includes cardiac nurses, physiotherapists and other health professionals. 

We work with your local doctor (GP), your treating heart specialist/surgeon and your family. We liaise with community health who offer the Heartlink heart failure program and AIM, the community exercise classes. We also work in partnership with The National Heart Foundation.

You do not need a referral to join this program but a health professional may recommend that you join.

To make an appointment, telephone 9369 0400 and register. You can also phone our office directly on 9382 2286.

We will contact you to book you in for an assessment. Please bring a list of the current medicines you are taking and the discharge letter sent to you from the hospital and/or your cardiologist.

Depending on your preferences and needs we will book you into the structured outpatient program and confirm a commencement date for the supervised exercise session.

If you need to change or cancel your appointment please telephone the office direct on 9382 2286 M 0408 183 189 Monday - Thursday 8:00am - 4pm.

Can I chose the day and time I attend the program for my appointment?

The cardiac rehabilitation program has access to the gym for our group classes on Tuesday and Thursday mornings between 8.00am and 11.00am. For individual assessments we will try to find an appointment time that suits you. The cardiac rehabilitation Clinical Nurse Consultant is available 8.00am - 4.00pm Monday to Friday (except public holidays).

Please bring:

• The discharge letter sent to you from the hospital and any information given to you by your GP or specialist
• An up to date list of your medicines or bring all your medicines in a bag, including any herbal or over the counter medicines
• You are welcome to bring a support person (a relative, friend or carer) with you.
• You will need comfortable clothing (not skirts), supportive closed footwear, short sleeves (for having your blood pressure measured) and you will need to eat breakfast and take your usual medicines before attending each session.

We are a teaching hospital and you may be invited to participate in research or for a student to be present at your appointment. You have a right to say no. If you do so, this will not impact in any way on the services we will provide.

Please let us know if you need an interpreter. You can contact us telephoning the Translating and Interpreting Service (TIS) on 131 450. Tell the operator what language you speak and then ask the interpreter to set up a telephone conversation between you, an interpreter, and the healthcare professional you want to speak with.

Managing My Heart Health, Heart Foundation

Heart Foundation Website: https://www.heartfoundation.org.au/

The cardiac rehabilitation team includes cardiac nurses, physiotherapists and other health professionals. 

We work with your local doctor (GP), your treating heart specialist/surgeon and your family. We liaise with community health who offer the Heartlink heart failure program and AIM, the community exercise classes. We also work in partnership with The National Heart Foundation.

You do not need a referral to join this program but a health professional may recommend that you join.

To make an appointment, telephone 9369 0400 and register. You can also phone our office directly on 9382 2286.

We will contact you to book you in for an assessment. Please bring a list of the current medicines you are taking and the discharge letter sent to you from the hospital and/or your cardiologist.

Depending on your preferences and needs we will book you into the structured outpatient program and confirm a commencement date for the supervised exercise session.

If you need to change or cancel your appointment please telephone the office direct on 9382 2286 M 0408 183 189 Monday - Thursday 8:00am - 4pm.

Can I chose the day and time I attend the program for my appointment?

The cardiac rehabilitation program has access to the gym for our group classes on Tuesday and Thursday mornings between 8.00am and 11.00am. For individual assessments we will try to find an appointment time that suits you. The cardiac rehabilitation Clinical Nurse Consultant is available 8.00am - 4.00pm Monday to Friday (except public holidays).

Please bring:

• The discharge letter sent to you from the hospital and any information given to you by your GP or specialist
• An up to date list of your medicines or bring all your medicines in a bag, including any herbal or over the counter medicines
• You are welcome to bring a support person (a relative, friend or carer) with you.
• You will need comfortable clothing (not skirts), supportive closed footwear, short sleeves (for having your blood pressure measured) and you will need to eat breakfast and take your usual medicines before attending each session.

We are a teaching hospital and you may be invited to participate in research or for a student to be present at your appointment. You have a right to say no. If you do so, this will not impact in any way on the services we will provide.

Please let us know if you need an interpreter. You can contact us telephoning the Translating and Interpreting Service (TIS) on 131 450. Tell the operator what language you speak and then ask the interpreter to set up a telephone conversation between you, an interpreter, and the healthcare professional you want to speak with.

Managing My Heart Health, Heart Foundation

Heart Foundation Website: https://www.heartfoundation.org.au/

Our team includes:

• Medical Director and Registrar (Doctor in training): The Doctor will monitor your health and treatment plan until you are better or referred to another service.
• Registered Nurses: Our nurses will visit you regularly to give you your medicine and other treatments. 
• Physiotherapists: The physiotherapists will explain what exercises you need to do after you have had surgery.
• Occupational Therapists:  The Occupational Therapist will provide equipment and advice on how to stay safe at home after you have had surgery.
• Administrative staff: Our administration staff answer the phone and can help with any questions you may have.

We work closely with your local general practitioner (GP) the staff at Prince of Wales Hospital and other doctors who may refer you to our service.

Our nurses will visit every day depending on your treatment plan. They will also visit you on weekends and public holidays. The nurses will provide all the medical equipment that is needed. They will talk to your GP and our doctor about your progress and discuss with them any concerns they may have. Our doctor will visit to check your progress and will decide when you no longer need to use our services.

Who is eligible to use our services?

• People over the age of 16 years who have an infection and need antibiotics to be directly injected into a vein. 
• People over the age of 60 years who need rehabilitation support after surgery.
• You must live in the suburbs that are covered by our service. To find out if you are eligible please contact our office.

How to make an appointment for a visit

If you have an infection your GP will ring our doctor to discuss your treatment needs. If it is decided that you need antibiotics to be injected directly into a vein you will receive a call from the nurse to organise the visit. 

If you need rehabilitation at home you or your GP can contact us to discuss your needs.

What time are the visits?

We usually visit between 7.00am and 2.00pm. If our nurses need to visit outside these times we will let you know.

What happens if I have an appointment and will not be available for the visit?

If you are not available for an appointment please talk with your nurse or contact our office a few days beforehand so we can make alternative arrangements.

If you need antibiotics, our doctor will organise these.  You will need to organise your regular medicines with your GP.

Our nursing service is available 24 hours a day. You will be given a phone number to contact us if you feel unwell.  If you are very unwell please go to the Emergency Department.

Please let us know if you need an interpreter. You can contact us telephoning the Translating and Interpreting Service (TIS) on 131 450. Tell the operator what language you speak and then ask the interpreter to set up a telephone conversation between you, an interpreter, and the healthcare professional you want to speak with.

Prince of Wales Hospital is a teaching hospital and you may be asked for your permission for a student to be present during the visits. You have the right to say no.  If you do so, this will not influence the treatment or services available to you.

Our team includes:

• Medical Director and Registrar (Doctor in training): The Doctor will monitor your health and treatment plan until you are better or referred to another service.
• Registered Nurses: Our nurses will visit you regularly to give you your medicine and other treatments. 
• Physiotherapists: The physiotherapists will explain what exercises you need to do after you have had surgery.
• Occupational Therapists:  The Occupational Therapist will provide equipment and advice on how to stay safe at home after you have had surgery.
• Administrative staff: Our administration staff answer the phone and can help with any questions you may have.

We work closely with your local general practitioner (GP) the staff at Prince of Wales Hospital and other doctors who may refer you to our service.

Our nurses will visit every day depending on your treatment plan. They will also visit you on weekends and public holidays. The nurses will provide all the medical equipment that is needed. They will talk to your GP and our doctor about your progress and discuss with them any concerns they may have. Our doctor will visit to check your progress and will decide when you no longer need to use our services.

Who is eligible to use our services?

• People over the age of 16 years who have an infection and need antibiotics to be directly injected into a vein. 
• People over the age of 60 years who need rehabilitation support after surgery.
• You must live in the suburbs that are covered by our service. To find out if you are eligible please contact our office.

How to make an appointment for a visit

If you have an infection your GP will ring our doctor to discuss your treatment needs. If it is decided that you need antibiotics to be injected directly into a vein you will receive a call from the nurse to organise the visit. 

If you need rehabilitation at home you or your GP can contact us to discuss your needs.

What time are the visits?

We usually visit between 7.00am and 2.00pm. If our nurses need to visit outside these times we will let you know.

What happens if I have an appointment and will not be available for the visit?

If you are not available for an appointment please talk with your nurse or contact our office a few days beforehand so we can make alternative arrangements.

If you need antibiotics, our doctor will organise these.  You will need to organise your regular medicines with your GP.

Our nursing service is available 24 hours a day. You will be given a phone number to contact us if you feel unwell.  If you are very unwell please go to the Emergency Department.

Please let us know if you need an interpreter. You can contact us telephoning the Translating and Interpreting Service (TIS) on 131 450. Tell the operator what language you speak and then ask the interpreter to set up a telephone conversation between you, an interpreter, and the healthcare professional you want to speak with.

Prince of Wales Hospital is a teaching hospital and you may be asked for your permission for a student to be present during the visits. You have the right to say no.  If you do so, this will not influence the treatment or services available to you.

Our team includes:

• Medical Director and Registrar (Doctor in training): The Doctor will monitor your health and treatment plan until you are better or referred to another service.
• Registered Nurses: Our nurses will visit you regularly to give you your medicine and other treatments. 
• Physiotherapists: The physiotherapists will explain what exercises you need to do after you have had surgery.
• Occupational Therapists:  The Occupational Therapist will provide equipment and advice on how to stay safe at home after you have had surgery.
• Administrative staff: Our administration staff answer the phone and can help with any questions you may have.

We work closely with your local general practitioner (GP) the staff at Prince of Wales Hospital and other doctors who may refer you to our service.

Our nurses will visit every day depending on your treatment plan. They will also visit you on weekends and public holidays. The nurses will provide all the medical equipment that is needed. They will talk to your GP and our doctor about your progress and discuss with them any concerns they may have. Our doctor will visit to check your progress and will decide when you no longer need to use our services.

Who is eligible to use our services?

• People over the age of 16 years who have an infection and need antibiotics to be directly injected into a vein. 
• People over the age of 60 years who need rehabilitation support after surgery.
• You must live in the suburbs that are covered by our service. To find out if you are eligible please contact our office.

How to make an appointment for a visit

If you have an infection your GP will ring our doctor to discuss your treatment needs. If it is decided that you need antibiotics to be injected directly into a vein you will receive a call from the nurse to organise the visit. 

If you need rehabilitation at home you or your GP can contact us to discuss your needs.

What time are the visits?

We usually visit between 7.00am and 2.00pm. If our nurses need to visit outside these times we will let you know.

What happens if I have an appointment and will not be available for the visit?

If you are not available for an appointment please talk with your nurse or contact our office a few days beforehand so we can make alternative arrangements.

If you need antibiotics, our doctor will organise these.  You will need to organise your regular medicines with your GP.

Our nursing service is available 24 hours a day. You will be given a phone number to contact us if you feel unwell.  If you are very unwell please go to the Emergency Department.

Please let us know if you need an interpreter. You can contact us telephoning the Translating and Interpreting Service (TIS) on 131 450. Tell the operator what language you speak and then ask the interpreter to set up a telephone conversation between you, an interpreter, and the healthcare professional you want to speak with.

Prince of Wales Hospital is a teaching hospital and you may be asked for your permission for a student to be present during the visits. You have the right to say no.  If you do so, this will not influence the treatment or services available to you.

We care for people who have a long-term lung or heart condition including people with asthma, chronic obstructive pulmonary disease (emphysema or chronic bronchitis), bronchiectasis, pulmonary fibrosis, lung cancer, pulmonary hypertension, cystic fibrosis, other lung conditions and heart failure. We also care for people who have lung surgery.

We are specialist physiotherapists who provide you with a comprehensive assessment and personalised plan to improve your breathing, fatigue, physical abilities and quality of life.

We work with a team of medical specialists, nurses and other health professionals, including a psychologist and speech pathologist, to help you better manage your lung and heart condition.

We provide a comprehensive initial assessment with a physiotherapist at the hospital followed by an 8-week supervised exercise training program.  This can occur either in a gymnasium or in a hydrotherapy pool, at home with a physiotherapist, or at home using computer technology. We also provide ongoing exercise groups which you can attend after completing the initial 8-week program, and a social and support group.

Do I need a referral from my doctor to attend the pulmonary and heart failure rehabilitation program? 

No, you do not need a referral from your doctor. You can refer yourself to our program.  A letter explaining your medical history, relevant test results and what medicines you are taking is always helpful.

How do I make an appointment?

If you would like to refer yourself to our program or need to change or cancel an appointment please call 9382 2851. This program is in high demand so there may be a 3-4 month waiting period before you can attend. We will tell you the approximate waiting time when you first contact our staff. 

Can I choose the day and time I attend the hospital for my appointment/s?

Your first appointment time is flexible. However, the exercise programs run on weekdays at set times. 

How often do I need to attend the pulmonary and heart failure rehabilitation program?

If you join the program, you will be expected to participate in exercise training and education sessions twice a week for 8 weeks.

What should I bring

Please wear flat, enclosed shoes and loose comfortable clothing suitable for exercise.

Please bring a list of your current medicines and reading glasses (should you need them) to your first appointment.

Please bring a water bottle.

You are welcome to bring a support person (a relative, friend or carer) with you.

What if I can’t exercise because of my other health conditions?

Our physiotherapists are specialists in prescribing exercise to suit each individual person, and we can modify your exercise program to take into account any other health issues you may have.

We are a teaching hospital and you may be asked to be involved in research or for a student to be present at your appointment or exercise sessions. You have a right to say no. If you do so, this will not impact in any way on the services we will provide.

Please let us know if you need an interpreter. You can contact us by telephoning the Translating and Interpreting Service (TIS) on 131 450. Tell the operator what language you speak and then ask the interpreter to set up a telephone conversation between you, an interpreter, and the healthcare professional you want to speak with.

Lung Foundation Australia 

We care for people who have a long-term lung or heart condition including people with asthma, chronic obstructive pulmonary disease (emphysema or chronic bronchitis), bronchiectasis, pulmonary fibrosis, lung cancer, pulmonary hypertension, cystic fibrosis, other lung conditions and heart failure. We also care for people who have lung surgery.

We are specialist physiotherapists who provide you with a comprehensive assessment and personalised plan to improve your breathing, fatigue, physical abilities and quality of life.

We work with a team of medical specialists, nurses and other health professionals, including a psychologist and speech pathologist, to help you better manage your lung and heart condition.

We provide a comprehensive initial assessment with a physiotherapist at the hospital followed by an 8-week supervised exercise training program.  This can occur either in a gymnasium or in a hydrotherapy pool, at home with a physiotherapist, or at home using computer technology. We also provide ongoing exercise groups which you can attend after completing the initial 8-week program, and a social and support group.

Do I need a referral from my doctor to attend the pulmonary and heart failure rehabilitation program? 

No, you do not need a referral from your doctor. You can refer yourself to our program.  A letter explaining your medical history, relevant test results and what medicines you are taking is always helpful.

How do I make an appointment?

If you would like to refer yourself to our program or need to change or cancel an appointment please call 9382 2851. This program is in high demand so there may be a 3-4 month waiting period before you can attend. We will tell you the approximate waiting time when you first contact our staff. 

Can I choose the day and time I attend the hospital for my appointment/s?

Your first appointment time is flexible. However, the exercise programs run on weekdays at set times. 

How often do I need to attend the pulmonary and heart failure rehabilitation program?

If you join the program, you will be expected to participate in exercise training and education sessions twice a week for 8 weeks.

What should I bring

Please wear flat, enclosed shoes and loose comfortable clothing suitable for exercise.

Please bring a list of your current medicines and reading glasses (should you need them) to your first appointment.

Please bring a water bottle.

You are welcome to bring a support person (a relative, friend or carer) with you.

What if I can’t exercise because of my other health conditions?

Our physiotherapists are specialists in prescribing exercise to suit each individual person, and we can modify your exercise program to take into account any other health issues you may have.

We are a teaching hospital and you may be asked to be involved in research or for a student to be present at your appointment or exercise sessions. You have a right to say no. If you do so, this will not impact in any way on the services we will provide.

Please let us know if you need an interpreter. You can contact us by telephoning the Translating and Interpreting Service (TIS) on 131 450. Tell the operator what language you speak and then ask the interpreter to set up a telephone conversation between you, an interpreter, and the healthcare professional you want to speak with.

Lung Foundation Australia 

Our team includes physiotherapists, allied health assistants and student physiotherapists who will be responsible for your assessment and physiotherapy treatment plan.

Our administration officer can help you with bookings, referral management and telephone enquiries.

Your physiotherapist will work in partnership with your referring doctor. They will contact your doctor if they have any questions. When you finish your treatment plan your GP will receive a discharge summary letter outlining your initial assessment, the treatment plan you completed and the outcomes achieved.

To use this service you need a referral letter from your local general practitioner (GP), hospital specialist or physiotherapist. The referral letter should include your personal details, contact details, the reason for referral, any relevant test results and any other information of significance (such as medical history, medicines). 

If you need to cancel an appointment please telephone 02 9382 2850.

Prince of Wales Hospital Hydrotherapy is using electronic referrals. eReferrals are electronic SmartForms that can be sent directly to the hospital facility from your practice system or the MyHealthLink Portal. An eReferral is an electronic document that can be sent securely, replacing other methods such as faxing or posting paper referrals. The above solutions enable referrals to be sent, received, and managed electronically. Referrers and patients will also receive notification of referral outcomes.

If your patient is eligible for treatment, please read this information on how to submit your referral.

Waiting times depend on your clinical urgency. We attempt to give all urgent cases an appointment at the time the referral is received but it may take up to a week for an appointment to be made. Non urgent cases are generally placed on a waiting list. This period can vary from within a couple of weeks to six months.

Our department is very busy and we try to keep to our appointment times as closely as possible. It is rare that you will have to wait for more than 10 minutes for your appointment. We advise that to minimise stress you arrive for your appointment 10 minutes early. If you are more than 15 minutes late you will lose your appointment.

Please bring to your appointment:

• Any test/scan results that you have had recently
• Shorts if it is your legs where treatment is needed
• A list of any medicines that you are taking
• Swimsuit or shorts
• Towel
• Footwear for around the pool edge/shower/change room (optional)

All patients and staff must shower immediately before entering the pool. At the end of your session we suggest you rinse yourself under the shower but the use of shower gel, soaps and shampoos are not permitted in the showers.

If you are sick on the day of your appointment please contact us and let us know and please stay at home.

At your initial appointment we will talk with you to find out more about your medical history, and your needs and concerns. We will run through a medical checklist to make sure you are safe to use our hydrotherapy pool. We will then conduct a physical examination. You may need to undress for this (if so, a hospital gown will be provided by your therapist). We will then discuss with you what type of physiotherapy would be benefit you. We will offer you a number of appointments to attend the hydrotherapy pool. Your physiotherapist will be present at these appointments. They will explain how to do each exercise that has been included in your physiotherapy plan. Your physiotherapist will also be providing support to other people at the same time. Once you have completed the initial set of appointments your physiotherapist will discuss with you your options moving forward.  

If you have found the pool based exercises beneficial and you are keen to continue with the exercises we do offer self managed sessions in the pool. You will need to be independent with your exercise program as no physiotherapist will be present to help you.

There is a cost to attend, it is $100 for 10 sessions or $80 for 10 sessions if you have a concession healthcare card (eg senior/pension card). Talk to your treating therapist as you near the end of your physiotherapy treatment to see if they recommend that you attend.

Once you have completed your individual treatment program, there is a 12-month wait to be eligible to access a new individual treatment program. 

Can I receive ongoing, indefinite treatment for my problem?

Your physiotherapy treatment plan will be based on current research (best practice). Many conditions are chronic and as such require ongoing management. In these instances during your treatment plan we will identify what you can do for yourself after your treatment program finishes.

Can I chose the day and time I attend the department for my appointments?

We will try to find appointment times that work best for you. Our hours of operation however are 8.00am-4.30pm Monday to Friday. Please be mindful that we only have access to the pool at certain times during the week. We do not offer weekend treatment.

How often will I need to attend the Hydrotherapy Pool?

This will vary depending upon your needs and availability to attend appointments. We generally offer up to 10 individual treatment sessions. Ideally you would attend twice per week for 5 weeks. This can vary. If you have previously attended our service for the same chronic condition you will only be entitled to attend up to 5 review sessions.

How long do the treatment sessions take?

Your initial session will take 30 minutes. Follow up pool sessions generally last for 40 – 45 minutes.

What is the temperature of the water?

The pool temperature is kept between 33 and 34 degrees celsius. It is important to keep drinking water or other fluids. 

Prince of Wales Hospital is a teaching hospital and you may be seen and treated by a physiotherapy student. If this is the case the student will be co-managing your case with a qualified, graduate physiotherapist. Students never undertake any decisions without first talking with their supervising therapist. You do have the right to not be treated by a student. In this case your treatment course will be conducted by the next available physiotherapist. This may not always be immediately possible and may result in a delay to starting your treatment plan.

Please let us know if you need an interpreter. You can contact us telephoning the Translating and Interpreting Service (TIS) on 131 450. Tell the operator what language you speak and then ask the interpreter to set up a telephone conversation between you, an interpreter, and the healthcare professional you want to speak with.

Our team includes physiotherapists, allied health assistants and student physiotherapists who will be responsible for your assessment and physiotherapy treatment plan.

Our administration officer can help you with bookings, referral management and telephone enquiries.

Your physiotherapist will work in partnership with your referring doctor. They will contact your doctor if they have any questions. When you finish your treatment plan your GP will receive a discharge summary letter outlining your initial assessment, the treatment plan you completed and the outcomes achieved.

To use this service you need a referral letter from your local general practitioner (GP), hospital specialist or physiotherapist. The referral letter should include your personal details, contact details, the reason for referral, any relevant test results and any other information of significance (such as medical history, medicines). 

If you need to cancel an appointment please telephone 02 9382 2850.

Prince of Wales Hospital Hydrotherapy is using electronic referrals. eReferrals are electronic SmartForms that can be sent directly to the hospital facility from your practice system or the MyHealthLink Portal. An eReferral is an electronic document that can be sent securely, replacing other methods such as faxing or posting paper referrals. The above solutions enable referrals to be sent, received, and managed electronically. Referrers and patients will also receive notification of referral outcomes.

If your patient is eligible for treatment, please read this information on how to submit your referral.

Waiting times depend on your clinical urgency. We attempt to give all urgent cases an appointment at the time the referral is received but it may take up to a week for an appointment to be made. Non urgent cases are generally placed on a waiting list. This period can vary from within a couple of weeks to six months.

Our department is very busy and we try to keep to our appointment times as closely as possible. It is rare that you will have to wait for more than 10 minutes for your appointment. We advise that to minimise stress you arrive for your appointment 10 minutes early. If you are more than 15 minutes late you will lose your appointment.

Please bring to your appointment:

• Any test/scan results that you have had recently
• Shorts if it is your legs where treatment is needed
• A list of any medicines that you are taking
• Swimsuit or shorts
• Towel
• Footwear for around the pool edge/shower/change room (optional)

All patients and staff must shower immediately before entering the pool. At the end of your session we suggest you rinse yourself under the shower but the use of shower gel, soaps and shampoos are not permitted in the showers.

If you are sick on the day of your appointment please contact us and let us know and please stay at home.

At your initial appointment we will talk with you to find out more about your medical history, and your needs and concerns. We will run through a medical checklist to make sure you are safe to use our hydrotherapy pool. We will then conduct a physical examination. You may need to undress for this (if so, a hospital gown will be provided by your therapist). We will then discuss with you what type of physiotherapy would be benefit you. We will offer you a number of appointments to attend the hydrotherapy pool. Your physiotherapist will be present at these appointments. They will explain how to do each exercise that has been included in your physiotherapy plan. Your physiotherapist will also be providing support to other people at the same time. Once you have completed the initial set of appointments your physiotherapist will discuss with you your options moving forward.  

If you have found the pool based exercises beneficial and you are keen to continue with the exercises we do offer self managed sessions in the pool. You will need to be independent with your exercise program as no physiotherapist will be present to help you.

There is a cost to attend, it is $100 for 10 sessions or $80 for 10 sessions if you have a concession healthcare card (eg senior/pension card). Talk to your treating therapist as you near the end of your physiotherapy treatment to see if they recommend that you attend.

Once you have completed your individual treatment program, there is a 12-month wait to be eligible to access a new individual treatment program. 

Can I receive ongoing, indefinite treatment for my problem?

Your physiotherapy treatment plan will be based on current research (best practice). Many conditions are chronic and as such require ongoing management. In these instances during your treatment plan we will identify what you can do for yourself after your treatment program finishes.

Can I chose the day and time I attend the department for my appointments?

We will try to find appointment times that work best for you. Our hours of operation however are 8.00am-4.30pm Monday to Friday. Please be mindful that we only have access to the pool at certain times during the week. We do not offer weekend treatment.

How often will I need to attend the Hydrotherapy Pool?

This will vary depending upon your needs and availability to attend appointments. We generally offer up to 10 individual treatment sessions. Ideally you would attend twice per week for 5 weeks. This can vary. If you have previously attended our service for the same chronic condition you will only be entitled to attend up to 5 review sessions.

How long do the treatment sessions take?

Your initial session will take 30 minutes. Follow up pool sessions generally last for 40 – 45 minutes.

What is the temperature of the water?

The pool temperature is kept between 33 and 34 degrees celsius. It is important to keep drinking water or other fluids. 

Prince of Wales Hospital is a teaching hospital and you may be seen and treated by a physiotherapy student. If this is the case the student will be co-managing your case with a qualified, graduate physiotherapist. Students never undertake any decisions without first talking with their supervising therapist. You do have the right to not be treated by a student. In this case your treatment course will be conducted by the next available physiotherapist. This may not always be immediately possible and may result in a delay to starting your treatment plan.

Please let us know if you need an interpreter. You can contact us telephoning the Translating and Interpreting Service (TIS) on 131 450. Tell the operator what language you speak and then ask the interpreter to set up a telephone conversation between you, an interpreter, and the healthcare professional you want to speak with.