Ambulatory Care Unit

Our team includes our Nurse Manager, Clinical Nurse Educator, Medical Officers, Registered Nurses, Administration and Patient Service Assistant.

We work with medical specialists, your local doctor (GP), pharmacy, Red Cross and the National Blood Authority.

Arriving to ACU you will be greeted by administration staff who will check you into your appointment and ask for you to be seated. Nursing staff will greet you and direct you to a chair or bed.

ACU will provide coffee and tea during your treatment, however please bring your own lunch or other meals.

To make an appointment at our ACU, you will need a referral letter from your local general practitioner (GP) (valid for 12 months or indefinite referral) or medical specialist (valid for 3 months). Referrals are to be made to a Prince of Wales Hospital specialist who has admitting rights to Prince of Wales Hospital and should explain your medical history, list of any medicines you are taking and any relevant test results. Your Doctor can fax this referral letter to us and we will telephone you to make an appointment. Alternatively you can bring the referral letter to the ACU to make an appointment.  

We will try and make your appointment at a time convenient to you, however we cannot always guarantee this.

To cancel or change your appointment, please telephone us on 02 9382 2314.

You may need to purchase your medicine before you come to your appointment. We will let you know when we confirm your appointment. Otherwise, please bring:

• Current Medicare card or Veteran Affairs card
• Any Health Care Card, Pensioner Concession Card or Commonwealth Seniors Health Care Card.
• Insurer details (eg workers compensation, public liability or third party).
• Your Private Health Fund Membership card if you are currently insured with a private health fund.
• Recent pathology results, X-rays or medical images and their reports, if applicable.
• Activities to keep you entertained while waiting (for example, a book, music player with headphones, crosswords). 
• If you have any particular medical needs we suggest you come prepared (for example, bring your medicines, if you are diabetic please bring food). 

Services covered by Medicare require a valid referral. Non-Medicare and Medicare ineligible patients will be required to pay at Prince of Wales Hospital cashier prior to treatment.